Your Feedback, Our Improvements
Based on community feedback, we've made important improvements to privacy and flexibility.
Udhë Team
, 3 min read
App Improvements
When we released the last update with new community policies, your feedback was immediate and honest. Many of you shared situations where the new rules created unexpected difficulties:
- “I posted a ride by mistake and couldn’t delete it”
- “I booked accidentally and got blocked”
We took every message seriously. We spent weeks analyzing feedback and working on concrete solutions.
Today, we’re ready to share them with you.
What Changed
5-Minute Grace Period
Mistakes happen. Honest mistakes when a user realizes immediately that they did something unintentionally.
You now have 5 minutes to correct mistakes:
- If you post a ride departing within 60 minutes and it was a mistake, you can delete it within 5 minutes
- If you book a seat on a ride departing within 60 minutes and it was an error, you can cancel within 5 minutes
This grace period gives you room to fix immediate mistakes without weakening the commitment to planned trips.
Confirmation for Quick Bookings
To prevent accidental bookings, we added a confirmation step. When you book a ride departing within 60 minutes:
- You’ll see a dialog reminding you that the ride is departing soon
- You must confirm that you want to proceed
- This prevents mistaken bookings from accidental taps
Additional Improvements
Stronger Privacy for Passengers
One of the most frequent concerns was privacy during shared rides. Now:
Passengers can no longer view other passengers’ phone numbers, even when sharing the same ride.
When you book a seat, only the driver can see your number—and you only see the driver’s number. Co-passengers remain anonymous to each other.
Technical Fixes
We also fixed some issues you reported:
- Profile updates now reflect immediately as they should
- And many other updates
We Continue Together
Udhë is a community platform. Your feedback isn’t just welcome—it’s essential to making us better.
Keep writing to us. Every message is read, every suggestion is considered.
Download the update: App Store | Google Play
Contact us: merrudhe@gmail.com
Let’s ride better, together.
- updates
- privacy
- community
- feedback